The Bike Shed Theatre

TERMS AND CONDITIONS

Ticket Purchases Terms and Conditions

  • Late admission into the theatre is at the discretion of the Front of House manager in accordance with the company's instructions. We reserve the right to request latecomers to await admission until a convenient break in the performance. The staging of some performances may mean that a suitable break may not occur until the interval, or not at all if a show has no suitable interval. Please arrive in good time.

  • No refunds or exchanges are offered to latecomers.

  • Tickets are valid only for the date and time stated. Please check your tickets if you collect them as mistakes cannot always be rectified.

  • Tickets cannot be exchanged or money refunded after purchase. We will only refund a ticket to its face value if a performance has been cancelled or abandoned when less than half the performance has taken place.

  • The Bike Shed Theatre reserves the right to make alterations to the advertised arrangements or featured artists, to refuse admission and to request patrons to leave the theatre if they are disruptive to the audience.

  • Admission is at the ticket holder's own risk.

  • If the ticket is re-sold or transferred for profit or commercial gain by anyone other than the event organiser/venue or one of the authorised sub-agents, it will become void and the holder may be refused entry or ejected from the venue.

  • The purchaser must give the correct name and billing address for the selected payment method. If these details are not correct we reserve the right not to process the booking.

  • The Bike Shed Theatre cannot be held responsible for any additional costs incurred by the ticket purchaser or their associates in relation to event cancellation or non-appearance. Travel, accommodation, meals and all other ancillary products are purchased solely at the risk of the ticket purchaser and are not deemed to be connected to the event ticket or the ticket supplier (except where sold as a package that includes specific product content eg: Meal Deal ticket).

  • The Theatre cannot permit food or drink, purchased off the premises into the auditorium or bar. You may bring drinks into the auditorium bought at The Bike Shed Bar.

  • Mobile phones, pagers and watches must be silenced before entering the auditorium.

  • There is strictly no photography or recording of any kind permitted in the auditorium.

  • We request that wheelchair users or ticket holders with mobility or disability concerns contact us in advance of their visit to the venue - see access so that we can book the relevant space for them and assist with their visit. We cannot guarantee that wheelchair space will be available in the theatre unless pre booked. Please call the venue on (01392) 434169 or email info@bikeshedtheatre.co.uk to arrange this.